Title :
Receptionist/Van Dispatcher
Volunteer Schedule :
Ongoing Volunteers
Time Frame :
Weekdays 8:30 - 4:00 Hours of opportunity should be expressed to COA staff.
elders / seniors
Typical responsibilities and/or tasks  Support and sustain a friendly, helpful and welcoming atmosphere at all times.  Greet guests in a hospitable manner, ensuring every person scans in as they enter the center.  Respond to inquiries by phone and in person following state protocols.  Schedule appointments for activities.  Take down van appointments.  Reminder calls for van appointments.  Coordinate with van drivers via phone or radio.  Provide clerical and other administrative support to staff as required including, but not limited to, making phone calls, collating and stapling papers, assembling mailings.  Keeps desk and reception area neat and tidy. Stocks supplies.  Work well with others, as they may be sharing the space with you.  Attends meetings and/or in-service trainings as needed.
Suggested qualifications, interests, and/or training  Friendly, courteous demeanor.  Strong communication skills, spoken, written, in-person, and on the phone.  Ability to manage multi phone lines, transfer calls, use copier & fax.  Willingness to work independently and cooperatively with ACOA staff, volunteers, visitors, providers, and participants.  Some basic computer skills or willingness to learn.
Adams Council on Aging
Programs, outreach, referrals, meals, and transportation for adults age 60+.

20 East St.
Adams, MA 01220
Phone: 413-743-8333
Website: http://www.town.adams.ma.us/Public_Documents/AdamsMA_Aging/programs
Contact Person:
Linda Greenbush

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